Parts for Triumph, BSA & Norton·Worldwide shipping·Call the Shop: (657) 231-9003
Le Hangar 23
Help · Shipping & Returns

How orders
get to you,
and back to us.

Orders ship out of JRC Engineering's warehouse in Perris, California, the same warehouse that supplies a huge portion of the vintage British community in the US. Everything goes out by 3:30 PM Pacific, every day. Shipping's paid at checkout, tracking on every order, 30 days to return.

At a glanceHelp · 01
Ships fromPerris, CAJRC Engineering
Daily dispatchBy 3:30 PM PTEvery day
US transit3–7 biz daysAfter dispatch
International7–21 biz daysCustoms varies
Shipping costPaid by youCalculated at checkout
TrackingEvery orderEmailed at pickup
Return window30 daysFrom delivery
Damaged?Email in 48hWe file the claim
01 · Shipping

Shipped out of Perris, California.

JRC Engineering · Perris, CA

JRC Engineering's warehouse, the same one that supplies a huge portion of the vintage British motorcycle community in the US.

Origin
JRC Engineering · Perris, California. Most of the US vintage British world already orders out of here.
Same warehouse
Dispatch
We pick and pack the day's orders and get everything out the door by 3:30 PM Pacific, every day. Order before the cutoff and it ships the same day; after that, it goes on the next day's run. No batched-once-a-week nonsense.
By 3:30 PM PT
US — Transit
Most US orders arrive within 3–7 business days depending on where you are. Carriers are UPS and USPS, your pick at checkout where it's available.
3–7 biz days
International
We ship worldwide. International orders typically take 7–21 business days depending on destination and customs.
7–21 biz days
Tracking
Provided on every order. You'll get an email with a tracking number when the package gets picked up. Not just labeled, picked up.
Every order
Who pays
Shipping is paid by the customer, calculated at checkout by weight, dimensions, and destination. We don't mark it up, so what you pay is what the carrier charges.
Paid by you
Heads up · International orders

Duties, taxes, and import fees are the responsibility of the buyer and are not included in your order total. These vary by country and can be substantial, so check with your local customs office for an estimate before you order. If a package is refused or abandoned at customs, return shipping and any fees will be deducted from your refund.

02 · Returns

Thirty days, three rules, one email.

Start a Return

You have 30 days from delivery to return an item for a refund or exchange. To start a return, email us with your order number and we'll send instructions and a return address.

Start a Return · contact@lehangar23.com
To qualify for a standard return
01
New, unused, uninstalled
Check the fit dry, don't fit it.
02
In its original packaging
Boxes, bags, labels, all of it.
03
With your order number
In the body of the email.
Who pays return shipping
3 cases
Fitment issue
On us
Prepaid label, no restocking fee. See the Fitment Promise.
Changed your mind / ordered wrong
On you
Return shipping is on you. A 15% restocking fee applies on returns over $100.
Our mistake · wrong, damaged, defective
On us
Prepaid label, full refund or free replacement, your call. We file the carrier claim.
Non-returnable

A short list of one-way items.

Fitment issues are still covered separately
01 · Non-returnable
Electrical components
Ignitions, regulators, harnesses. Once installed or tested, we can't restock them.
02 · Non-returnable
Gaskets & seals
Once the package is opened, gaskets, seals, and consumables are yours to keep.
03 · Non-returnable
Special-order or custom
Special-order or custom-machined parts can't come back to general inventory.
04 · Non-returnable
Literature
Manuals, parts books, and printed reference once opened are non-returnable.
Important caveat

If any of the above doesn't fit your bike out of the box (uninstalled, untested), it's still covered by the Fitment Promise like anything else. Non-returnable means non-returnable for buyer's remorse — not for fitment.

03 · Refunds

5–7 business days,
back to where it
came from.

Once we receive and inspect your return, refunds are processed to your original payment method within 5–7 business days.

Shipping charges on the original order are non-refundable unless the return is our fault or a covered fitment issue.

Refund window
5–7 days
Refund destination
Original card
04 · Damaged in transit

Photos first.
Before anything else.

48-hour window from delivery

If your order arrives damaged, take photos of the package and contents before you do anything else, and email us within 48 hours of delivery.

We handle the claim with the carrier and get a replacement out to you. You don't talk to the carrier. You don't fill out the form. You just send the photos.

Window
48 hours
You owe us
Just photos
Anything else, just ask

We'd rather
sort it out by email
than have you stuck.

Email gets answered by someone with grease on their hands. If something on this page doesn't cover your situation, write us and we'll figure it out together.

LH-23 / ContactThe parts counter
Email
contact@lehangar23.com
Phone
(657) 231-9003 · By appointment only
Related
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